Terms of Purchase – Dooneay

Welcome to Dooneay. By placing an order on our website, you agree to the following terms of purchase. Please read them carefully before making a purchase.

1. Order Confirmation and Processing

  • Once you place an order, we will send you an order confirmation email containing details of your purchase. This email is not a guarantee of availability; we reserve the right to cancel or adjust your order if the product is out of stock or due to other unforeseen circumstances.
  • Orders will be processed within 1-3 days after the order is placed.

2. Shipping

  • All orders will be shipped within 1-3 days from the date of order placement.
  • The estimated delivery time for all shipments, regardless of the destination, is 6-12 days from the date of shipment.
  • We offer free shipping worldwide, and no additional shipping fees will be charged. There is no option for expedited shipping.

3. Payment

  • All transactions on our website are conducted in USD (United States Dollar).
  • You agree to pay the total amount specified in your order, including the price of the products. We accept various payment methods as indicated on the website during the checkout process.
  • Payment must be completed at the time of placing the order. Failure to complete payment may result in the cancellation of your order.

4. Returns and Refunds

  • We offer a 60-day return policy. You may return any product within 60 days of receipt, provided that the product is in its original condition, unused, and with all original tags and packaging intact.
  • To initiate a return, please contact our customer service at [email protected] with your order number and details of the return. Our team will guide you through the return process.
  • Once we receive and inspect the returned product, we will process your refund within 5-10 days. Refunds will be issued to the original payment method used for the purchase.

5. Product Information

  • We strive to provide accurate and up-to-date information about our products, including descriptions, images, and prices. However, we reserve the right to correct any errors or omissions in product information at any time. If there is a discrepancy in the price, we will notify you before processing your order.

6. Cancellation of Orders

  • If you wish to cancel your order, please contact our customer service as soon as possible. Orders that have already been shipped cannot be canceled.

7. Limitation of Liability

  • Dooneay shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your purchase, including but not limited to loss of profits, loss of data, or inconvenience.
  • We shall not be held responsible for delays in delivery due to factors beyond our control, such as natural disasters, transportation disruptions, or customs issues.

8. Governing Law

  • These terms of purchase shall be governed by and construed in accordance with the laws of [relevant jurisdiction], without regard to its conflict of law principles.

9. Changes to Terms

  • We reserve the right to modify these terms of purchase at any time. Any changes will be posted on this page, and your continued use of our website after the changes are posted constitutes your acceptance of the new terms.

If you have any questions about these terms, please contact us at [email protected].