Privacy Policy – Dooneay

At Dooneay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use our website (the “Site”). By using the Site, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

  • Account Registration Information: When you create an account on our Site, we may collect your name, email address, phone number, shipping address, and billing address.
  • Payment Information: To process your orders, we may collect your credit card number, debit card number, or other payment details. Please note that we do not store full payment card information on our servers; this information is processed by our third-party payment service providers.
  • Order Information: We collect information about your orders, including the products you purchase, order dates, and order amounts.

1.2 Non-Personal Information

  • Usage Data: We automatically collect information about your interaction with the Site, such as your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your use of the Site. Cookies are small data files stored on your device that help us improve your experience, analyze trends, and track user movements.

2. How We Use Your Information

  • To Process and Fulfill Orders: We use your personal information to process your orders, arrange for shipping, and provide order confirmations and updates.
  • To Communicate With You: We may use your contact information to respond to your inquiries, send you important notices about your account or orders, and provide information about our products, services, and promotions (if you have opted in to receive such communications).
  • To Improve Our Site and Services: We use usage data and non-personal information to analyze how users interact with the Site, identify areas for improvement, and enhance our products and services.
  • To Protect Our Rights and Security: We may use your information to detect and prevent fraud, protect the security of our Site, and enforce our Terms of Use.
  • To Comply With Legal Obligations: We may use or disclose your information as required by law, such as to comply with a subpoena or other legal process.

3. How We Share Your Information

  • Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating the Site, processing payments, fulfilling orders, delivering products, and providing other services. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Business Partners: In limited circumstances, we may share non-personal information with business partners for marketing or analytical purposes.
  • Legal Requirements: We may disclose your information if we believe it is necessary to comply with a legal obligation, protect our rights or the rights of others, prevent harm, or investigate fraud.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Site before your information is transferred and becomes subject to a different privacy policy.

4. Your Rights and Choices

  • Access and Correction: You may access, review, and correct your personal information by logging into your account on the Site or by contacting us at [email protected].
  • Opt-Out of Marketing Communications: You may opt out of receiving promotional emails from us by clicking the “unsubscribe” link in the emails or by contacting us at [email protected]. Please note that you may still receive non-promotional communications, such as order confirmations and account updates.
  • Cookie Management: You can control cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of the Site.
  • Data Deletion: You may request the deletion of your personal information by contacting us at [email protected]. We will respond to your request in accordance with applicable law.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure server infrastructure, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

The Site may contain links to third-party websites. This Privacy Policy does not apply to third-party websites, and we are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of third-party websites before providing them with your personal information.

7. Children’s Privacy

The Site is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes to this policy, we will notify you by posting the revised policy on the Site and updating the “Last Updated” date below. Your continued use of the Site after the effective date of the revised policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].